Support
Get help with CanterVR. Find answers to common questions or reach out to our support team.
Contact Us
Need help? Fill out the form below or email us directly at support@cantervr.com
App Information
App Name
CanterVR
Developer
Imagine Better Solutions
Website
www.cantervr.comSupport Email
support@cantervr.comResponse Time
We typically respond within 24-48 hours during business days.
Additional Resources
Frequently Asked Questions
CanterVR is a mobile VR app that lets you access your PC or Mac computer remotely in virtual reality.
Simply install our app on your smartphone, place it in any VR headset enclosure, and connect to your workstation from anywhere in the world.
Simply install our app on your smartphone, place it in any VR headset enclosure, and connect to your workstation from anywhere in the world.
Smartphones:
- iPhone (iOS 14 or later)
- Android phones (Android 10 or later)
- Any phone-based VR headset enclosure
- Google Cardboard, Samsung Gear VR, and similar devices
- Windows 10 or later
- macOS 11 (Big Sur) or later
- Download the CanterVR app on your smartphone from the App Store or Google Play
- Install the CanterVR companion app on your PC or Mac workstation
- Create an account and sign in on both devices
- Place your phone in your VR headset enclosure
- Connect to your workstation and start your VR remote session
Yes, CanterVR uses end-to-end encryption for all remote connections.
Your data is protected with industry-standard security protocols, ensuring that your remote sessions remain private and secure.
Your data is protected with industry-standard security protocols, ensuring that your remote sessions remain private and secure.
Smartphone:
- iOS 14+ or Android 10+
- Gyroscope sensor (required for VR tracking)
- Stable internet connection (Wi-Fi recommended)
- Windows 10+ or macOS 11+
- 4GB RAM minimum
- Stable internet connection
Yes! CanterVR allows you to view and control multiple monitors from your workstation in VR.
Maximize your productivity by accessing all your screens even when you're away from your desk.
Maximize your productivity by accessing all your screens even when you're away from your desk.
- Go to cantervr.com and log in to your account
- Navigate to the Subscriptions section
- Choose to upgrade, downgrade, or cancel your subscription
Try these troubleshooting steps:
If issues persist, please contact our support team.
- Ensure both your smartphone and computer are connected to the internet
- Restart both devices and the CanterVR apps
- Check that your firewall is not blocking the connection
- Use a Wi-Fi connection on your phone for best performance
If issues persist, please contact our support team.